Glazesmith support

Something not working, or an idea? Email support@galixstudios.com.

Your progress

Everything is saved on your phone after every move. Settings > Erase everything on this device deletes it.

Refunds

Apple or Google handles every payment, and refunds go through them (Apple: reportaproblem.apple.com; Google Play: your order history). Your rights under the Australian Consumer Law always apply.

Copyright and trade marks

If you think something in Glazesmith uses your work or your brand, email support@galixstudios.com with what it is and where it appears. We reply within 2 business days, and if you are right we change or remove it.

Children and safety

Glazesmith is made to be safe for players of any age, and we checked it the way Brazil's Digital Statute of Children and Adolescents (ECA Digital) asks. The game collects no personal information and has no accounts, chat, messages or other players to contact. It shows no ads and has no links out of the game. Nothing is sold inside the game: coins are earned by playing and can never be bought, and every crate shows what is inside before you choose. There are no notifications and no timers that pressure you to come back. The daily puzzle is optional, and a missed day takes nothing away. If you have a safety concern, email support@galixstudios.com.

Who makes it

Glazesmith is made in Queensland, Australia by Galix Studios Pty Ltd.